Why was my city guide not fully downloaded?
How do you keep the tips up-to-date?
Your question is not in this list? Please e-mail us!
Why was my city guide app not fully downloaded?
This is most probably due to a temporary connection error with the Google Play Store while downloading your city guide. We advice you to remove the app completely, and reinstall it again.
1) Go to settings => Applications => Manage applications
2) Choose the city you downloaded
3) Choose “clear data” under “Storage”
4) Choose “uninstall”
5) Download the app again from Google Play.
6) Choose “download spot”. All spots & map should be downloaded, if you have purchased the full version.
It can take up to 10 minutes to download a complete city guide, as all maps are stored offline in the app.
Yes, all the tips and maps in all city guides work in offline mode. If you visit an external link, you have to be online – we warn you with a pop-up. Watch out for roaming charges!
How do you keep the tips up-to-date?
Our Spotters write about their favorite spots only – spots they visit frequently. They constantly update their articles, to keep them up-to-date and up-to-season. Whenever you’re online, the app notifies you when there are updates available. If you choose so, the city guide will be updated – for free of course!
All updates of this app and the cityguides will always be free.
Yes! if you want the app to remember a certain spot, you can store it as a “favorite” in a city guide.
Yes, you do. The app will not download if you don’t have a GPS.









