A few months ago we started our cooperation with Roomorama, the online market place for short-term rentals. You can find their great selection (300.000!) on their website, but also if you click on “book apartments” on the top of our website.
In June & July 2015, we tested out apartments in 10 cities in North America. Roomorama paid for our stay – in return we wrote about our experiences on each the city blogs of the cities we visited. Here’s a summary of our experiences!
The booking process
Choosing an apartment is really easy. We like that you can view response rates, response times, and last profile update date of all the hosts. This way it’s easier to distinguish which hosts are very active and eager on Roomorama. All hosts have a profile picture. We stayed mostly in apartments rented out by experienced hosts with good recommendations.
We did not execute the bookings ourselves (Roomorama did this for us), but we did see all the messages coming in. The process seems very simple. You send a message to a host to secure availability. For part of the apartments there’s even an “instant booking” feature.
One of Roomorama’s priorities is security. We’ve used some other websites in the past, and to us Roomorama’s system seems most secure. There’s fraud detection and prevention for hosts, and for guests there is the very handy security code.
Once paid the Guest will receive a 6-digit payment code. This payment code will then be given to the Host upon check-in, to avoid issues for guests. It worked great for us in practice!
What also really adds to a secure feeling is the recommendation process. Hosts all well as guests can be rated and reviewed, and only after a completed stay to avoid fake reviews (some other apartment booking websites could learn from that!).
Communication with hosts
Communication with hosts was smooth. The Roomorama messaging system works great and all hosts responded rapidly.
The quality screening of Roomorama seems to be working very well. All the apartments we stayed in were “as it said on the tin”, and clean. We stayed in some very cool apartments, and had experiences that we would never have had in hotels.
Our favorite Roomorama stay was in San Francisco. This beautiful house is owned by Gae Shulman – a former art gallery owner – and her husband. The entire house and even the room we rented is full of really cool art – we highly recommend staying there if you ever go to San Francisco.
Have you used Roomorama? Let us know about your experiences!
Disclaimer: Roomorama has paid for our stay. However, all opinions in this article are our own.