Privacy Policy

Last updated: September 4, 2024.

At Spotted by Locals, protecting your personal information is paramount. This Privacy Policy governs the data we collect from you across our website and mobile application, detailing how we handle, use, and disclose this information.

Spotted by Locals, referred to as “we,” “us,” or “our,” operates the Spotted by Locals website and mobile app, collectively known as the “Service.”

By accessing and using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Data Collection
You may choose to remain anonymous during your interaction with our services. If you decide to engage further, such as through communications or by signing up for services, we will collect your name and email address. Information is gathered through online registrations, orders for products or services, voluntary responses to surveys or direct communications via email, and browser interactions through cookies on our website.

Use of Data
The data we collect helps us process transactions, manage your account, send newsletters (only to those who have subscribed), and share data with partner companies (solely with your explicit consent).

Data Storage and Security
Your personal data is securely stored on Digital Ocean servers and safeguarded by advanced security technologies.

Your Data Protection Rights
You are entitled to access your personal data and request copies, potentially with a nominal fee. If necessary, you can ask us to correct inaccuracies or complete any incomplete data. Under certain conditions, you may request the deletion of your data, restrict its processing, object to the processing, or request that we transfer your data to another organization or directly to you.

Delete my account
If you would like to delete your data or your account, we will process your request within 48 hours. To do so, please send an email to deletemyaccount@spottedbylocals.com.

We aim to respond to all other data-related requests within one month. For inquiries regarding your data rights, you can contact us via email at privacy@spottedbylocals.com or call us at +31 6 41 79 10 11.

Cookies and Tracking
Cookies help us improve your experience by remembering your preferences, analyzing site usage, and assisting with marketing efforts. You can manage cookies by setting your browser to reject all cookies or indicate when a cookie is set.

We also use third-party services like Google Analytics to understand website usage and improve content delivery. These services may track your activities on our site to tailor improvements. You can opt out of targeted advertising through platforms like Google AdSense and Facebook / Meta Ads. For more information, consult the privacy FAQs of these services.

Security and International Data Transfers
We strive to protect your personal information using commercially acceptable means, though no online service is entirely secure. Your data may be transferred to and processed in countries other than your own. By using our Service, you agree to these transfers.

Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Privacy Policy
We may update this policy periodically. All changes will be posted on this page, and we encourage you to review our Privacy Policy regularly to stay informed.

If you have any questions or concerns about our Privacy Policy, please contact us directly.

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